My Rent Rewards - Terms of Use

This mobile application is made available by My Rent Rewards, (“My Rent Rewards,” “our,” “we,” or “us”) a company
registered in England and Wales Company registration number 11074376.

Set out below are the terms and conditions (the “Terms”) you are agreeing to when you use the My Rent Rewards App.

You should read, and ensure that you understand, all of the Terms prior to using the My Rent Rewards App.

By using the My Rent Rewards App, you, the user, accept that you have the right, authority and capacity to enter into
and be bound by these Terms.

If you do not agree to be bound by these Terms then you should immediately uninstall the My Rent Rewards App and
discontinue its use.

These Terms should be read alongside our Privacy Policy.

Use of the App

You must be at least 18 years of age, a social housing tenant and resident in the UK to use the App.

Terms of Use

By downloading or using the app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app.

We are offering you this app to use for your own personal use without cost, but you should be aware that you are not
allowed to copy, or modify the app, any part of the app, or our trademarks in any way.

You are not allowed to attempt to extract the source code of the app, and you also should not try to translate the app
into other languages or make derivative versions. The app itself, and all the trade marks, copyright, database rights and
other intellectual property rights related to it, still belong to My Rent Rewards. You also agree that you will not:-

  • interfere with, or disrupt, the My Rent Rewards App or any servers or networks connected to the app, including by transmitting any worms, viruses, malware, spyware or any other code of a destructive, malicious or disruptive nature;
  • inject content or code or otherwise alter or interfere with the way any page of the app is rendered or displayed in a user’s browser or device; or
  • penetrate or attempt to penetrate the app’s security measures.
  • and if you do, you may commit a criminal offence. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.

Prohibitions of Use

We prohibit the use of the My Rent Rewards App for any unlawful purpose. You agree not to use the My Rent Rewards
App in any way that:

  • is unlawful, illegal or unauthorised;
  • is defamatory of any other person;
  • is obscene or offensive;
  • promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
  • infringes any copyright, database right or trade mark of any other person;
  • is likely to harass, upset, embarrass, alarm or annoy any other person;
  • is likely to disrupt our service in any way; or
  • advocates, promotes or assists any unlawful act such as (by way of example only) copyright infringement or
    computer misuse.

In addition to this, you agree not to use, nor allow any person under your control to use, the My Rent Rewards App for
the following purposes: posting any incomplete, false or inaccurate information; posting any information which is subject to confidentiality provisions (implied or express); posting any information which, in our reasonable opinion, we consider to be defamatory, offensive, obscene, threatening, racist, sexist or discriminatory; deleting, amending or in any way altering any material which has not been posted by you; posting materials which are not your own work (in whole or in
part) without having the consent of the original author; or making use of the My Rent Rewards App and/or the materials
in a way which infringes the intellectual property rights of any other party.

In the event that we consider that you are making any illegal and/or unauthorised use of the My Rent Rewards App
and/or your use of the My Rent Rewards App is in breach of these Terms, we reserve the right to take any action that
we deem fit, including terminating your use of the My Rent Rewards App without notice and with immediate effect and,
in the case of illegality, instigating criminal proceedings. Notwithstanding any other provision of these Terms, we may, at any time and for any reason, terminate these Terms with you and deny you access to the My Rent Rewards App.

Accessing the My Rent Rewards App

We are providing our services on an “as is” basis without any express or implied warranties.

My Rent Rewards is committed to ensuring that the app is as useful and efficient as possible. For that reason, we
reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never
charge you for the app or its services without making it very clear to you exactly what you’re paying for.

The My Rent Rewards App stores and processes personal data that you have provided to us so that you can use the
app. For more details please refer to our Privacy Policy. It’s your responsibility to keep your phone and access to the
app safe and secure. You must notify us promptly of any unauthorised use or security breach of your account.

We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software
restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable
to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the My Rent
Rewards app won’t work properly or at all.

We make no warranty that the contents of the My Rent Rewards App are free from infection by viruses or anything else which has contaminating or destructive properties and shall have no liability in respect thereof.

Mobile Networks

You should be aware that there are certain things that My Rent Rewards will not take responsibility for. Certain functions
of the app will require an active internet connection. The connection can be Wi-Fi, or provided by your mobile network
provider, but My Rent Rewards cannot take responsibility for the app not working at full functionality if you don’t have
access to Wi-Fi, and you don’t have any of your data allowance left.

If you are using the app outside of an area with Wi-Fi, you should remember that your terms of agreement with your
mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for
the duration of the connection while accessing the app, or other third-party charges.

You acknowledge that your agreement with your mobile network provider (“Mobile Provider”) will apply to your use of
the App. You acknowledge that you may be charged by the Mobile Provider for data services while using certain
features of the App or any such third-party charges as may arise and you accept responsibility for such charges. If you
are not the bill payer for the Device being used to access the App, you will be assumed to have received permission
from the bill payer for using the App.

In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the
app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the
bill payer for using the app.


Please note that the My Rent Rewards App may not be compatible with all devices or operating systems and we shall
not be liable for any failure arising in the app which arises from incompatibility (including, without limitation, minimum
storage and memory requirements from time to time).


You acknowledge and agree that any reliance on material contained on the My Rent Rewards App is at your own risk.
We have taken every care in the preparation of the content contained on the My Rent Rewards App, however we cannot guarantee uninterrupted and totally reliable access to the My Rent Rewards App and therefore cannot guarantee that the information will always be completely up to date and free of mistakes.

It is important to bear in mind that although we endeavour to ensure that it is updated and correct at all times, we do rely
on third parties to provide information to us so that we can make it available to you.


To the extent permitted by applicable law, we disclaim all warranties, express or implied, as to the accuracy of the
information contained in any of the materials on the Site and will accept no liability for any loss or damage arising as a
result of problems with access. We shall not be liable to any person for any loss or damage howsoever caused which
may arise from the use of any of the My Rent Rewards App.

Links (affiliate) in the My Rent Rewards App may lead to other websites, which are not under our control. When you
activate any of the links, you will leave the My Rent Rewards App and we have no control over and will accept no
responsibility or liability for the material on any website which is not under our control.

Your correspondence or participation in promotions, or business dealings with advertisers or our trade partners found
on or through the My Rent Rewards App, including payment and delivery of related goods or services, and any other
terms, conditions, warranties or representations associated with such dealings, are solely between you and such
advertisers or trade partners.

You agree that we shall not be responsible or liable for any loss or damage of any sort incurred as a result of any such
dealings, or as the result of the presence of such advertisers or trade partners on the My Rent Rewards App.
We may make software owned or operated by third-party companies available to you. You must only use this software
in accordance with the terms and conditions imposed by the third-party provider.

At some point we may wish to update the app. The app is currently available on Google Playstore and Itunes – the requirements for
both systems (and for any additional systems we decide to extend the availability of the app to) may change, and you’ll
need to download the updates if you want to keep using the app.

My Rent Rewards does not promise that it will always update the app so that it is relevant to you and/or works with the
mobile operating version that you have installed on your device. However, you promise to always accept updates to the
application when offered to you.

We may also wish to stop providing the app and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.

Intellectual Property

The copyright and all other intellectual property rights in the material contained on the My Rent Rewards App, together
with My Rent Rewards App design, images and source code, belongs to us and all rights are reserved. You warrant that
you are the owner, or alternatively that you have obtained the necessary consent(s) from the owner(s), of all and any
material that you post on the My Rent Rewards App.

The My Rent Rewards App and Third-Party Trademarks may not be copied, imitated or used, in whole or in part, without
the prior written permission of My Rent Rewards or the applicable trademark holder.

You grant to us a non-exclusive, perpetual, irrevocable, royalty-free licence to use any material that you post on the My
Rent Rewards App in accordance with these Terms. You agree that we may use your communication or material for any
purpose, including reproduction, transmission, publication, broadcast, posting, developing, manufacturing and marketing
of our services.

However, all confidential data (which is specifically marked as such) and all personal data provided to us via or as a
result of The My Rent Rewards App will be handled in accordance with our Privacy Policy.

You warrant that you will neither (a) resell, transfer or provide to any other person the use of or access to the My Rent
Rewards App; nor (b) allow any other person access to any password, user ID or account information held by you in
connection with the My Rent Rewards App.

We grant to you a non-transferable, non-exclusive, revocable, royalty-free licence to view and print the content of the
My Rent Rewards App for your personal and non-commercial use only.

You must not:

  • remove any copyright, trademark or other proprietary notices, our name or branding contained in the
    Materials; or
  • use any Materials from the App in any manner that may infringe any copyright, intellectual property right or
    other right of us or any third parties;
  • reproduce, modify, display, perform, publish, distribute, disseminate, broadcast, frame, communicate to the public or circulate to any third party or exploit this App and/or the Materials for any commercial purpose, without our prior written consent (for the avoidance of doubt, the use of the App or Materials for educational purposes by not for profit entities does not constitute commercial use);
  • use the App or Material in any way that is in contravention of any applicable law or regulation or in any
    manner that will violate the privacy, publicity or other personal rights of others or in any defamatory, obscene,
    threatening, abusive or hateful manner

Data Protection and Privacy Policy

We reserve the right to collect, transfer, process and sell information relating to the use of the My Rent Rewards App
and obtained directly or indirectly from information collected by us, and by using the My Rent Rewards App you consent
to the collection, transfer, processing and sale of all such information by us, in accordance with our Privacy Policy.

My Rent Rewards and Third Party Sites

The links on the My Rent Rewards App are provided by third parties and therefore we offer no guarantee that the codes
or deals are valid. You are advised to check that any applicable discounts having been applied prior to committing to
any purchase in connection with the My Rent Rewards App.

Your browsing and interaction on any other website, including websites which have a link to or from our app, is subject
to that website’s own rules and policies including in relation to privacy. Please read those rules and policies before

If you decide to visit any third-party site, you do so at your own risk. We are not responsible for the content, accuracy or
opinions expressed in such websites.

Our communications with you may contain information sourced from third party organisations. We accept no
responsibility or liability for any material supplied by a third party or contained on any third-party website which is linked
from our communications with you, or any use of personal data by such a third party.

Please remember that when you use a link to go from our Website to another website, these Terms and Conditions
including our Privacy and Cookies Policies are no longer in effect.

Linking to the My Rent Rewards App

You may link to any page of the app, for non-commercial purposes provided that you do so in a way that is fair and legal
and which does not damage our reputation or take advantage of it. For the avoidance of doubt, the linking site must not
contain any adult or illegal material or any material that is offensive, harassing or otherwise objectionable.

You must not link to the My Rent Rewards App in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not remove or obscure by framing or otherwise, advertisements,
any copyright notice, or other information published on the app.

Our app must not be framed on any other site. We reserve the right to withdraw linking permission at any time and
without notice.

If you would like to link to our site for commercial purposes or any purpose not included above, please contact

Creation of a link to this Website is without assumption of any liability by us relating to such links, and we hereby
disclaim any such liability. Anyone providing access to, or information relating to the My Rent Rewards App, whether by
link or otherwise, is responsible for bringing these Terms and Conditions to the attention of the person receiving such
access or information. Failure to do so will not result in liability for us.

Governing Law

These Terms shall be governed by and construed in accordance with laws of England and Wales. If any provision of
these Terms shall be found unlawful, void or for any reason unenforceable, by any court or administrative body of
competent jurisdiction, then that provision shall be deemed severable and shall not affect the validity and enforceability
of the remaining provisions. By accepting these Terms, you submit to the non-exclusive jurisdiction of the English

Limitation of Liability

Nothing in these Terms shall exclude or in any way limit My Rent Rewards App’s liability for death or personal injury
caused by its negligence or for fraud or any other liability to the extent the same may not be excluded or limited as a
matter of law.

To the fullest extent permitted under applicable law, in no event shall the My Rent Rewards App be liable to you with
respect to use of the App and/or be liable to you for any direct, indirect, special or consequential damages including,
without limitation, damages for loss of goodwill, lost profits, or loss, theft or corruption of your information, the inability to
use the App, Device failure or malfunction.

My Rent Rewards shall not be liable even if it has been advised of the possibility of such damages, including without
limitation damages caused by error, omission, interruption, defect, failure of performance, unauthorised use, delay in
operation or transmission, line failure, computer virus, worm, Trojan horse or other harm.

Failure or delay by us in enforcing any term of the Terms and Conditions shall not be construed as a waiver of any of
our rights under it. The illegality, invalidity or un-enforceability of any part of these Terms and Conditions will not affect
the legality, validity or enforceability of the remainder.

In the event that applicable law does not allow the exclusion of certain promises and/or the exclusion of liability for
direct, indirect, consequential or other damages, in no event shall My Rent Rewards App’s liability arising under or in
connection with these Terms and your use of the App exceed £25.

Force Majeure

We shall not be held to be in breach of our obligations hereunder nor liable to you for any loss or damage which may be suffered by another party, due to any cause beyond our reasonable control including without prejudice to the generality of the foregoing, act of god, explosion, flood, tempest, fire or accident; weather, war or threat of war, sabotage, pandemic flu or virus, insurrection, civil disturbance or requisition, restrictions, regulations, bye-laws, prohibitions or measures or any kind on the part of any governmental, parliamentary or local authority; strikes, lock-outs or other
industrial actions, power cuts or trade disputes (whether involving our employees or of a third party); or any act or
omission of government or regulatory bodies or communications operators.

Services Countries

The My Rent Rewards App is provided for users in the United Kingdom only. Whilst access may be possible from outside the UK, the app is not intended for such use and such users access the app at their own risk. You are responsible for compliance with applicable local laws relating to the use of or otherwise connected with the My Rent Rewards App. To the extent that the app or any activity contemplated by it would infringe any law of a jurisdiction other than England, then you are prohibited from accessing or using the app or attempting to carry on any such offending activity and this provision shall override all other provisions of these Terms and Conditions.

Responsible Drinking and Gambling

If you are using our links to access drink, gambling and bingo sites, please remember our promotions are intended to
help you save money on those products, rather than being solution to any financial problems. We want you to have a
great time on the site and enjoy all we have to offer; however, it is very important to drink responsibly. If you want further
advice and practical help regarding the social impact of drinking contact please visit We also
want you to have a great time on the site and enjoy all we have to offer; however, it is very important to remember that
you must only bet what you can afford and always set yourself sensible limits. If you want further advice and practical
help regarding the social impact of gambling contact please visit


You agree to indemnify My Rent Rewards for any breach of these Terms. My Rent Rewards reserves the right to control
the defence and settlement of any third-party claim for which you indemnify My Rent Rewards under these Terms and
you will assist us in exercising such rights.

App and Related Terms

Depending on the version of the Application you have downloaded, these App Terms incorporate Apple or Google terms and conditions and privacy policies (“Platform Terms”). If there is any conflict between these App Terms
and the Platform Terms then these App Terms will prevail.

We may from time to time vary these App Terms. Please check these App Terms regularly to ensure you are aware of
any variations made by us. If you continue to use this App, you are deemed to have accepted such variations. If you do
not agree to such variations, you should not use the App.

Contact Us

If you have any questions regarding the My Rent Rewards App you can email us